The key to our client service is our seamless integration of deep industry and functional expertise with tools and capabilities to support execution and make change happen—on a global scale.We have the privilege of working with some of the most well known companies in the world and we don’t take this lightly. Our clients engage us in a number of ways—we help them solve business problems, increase visibility and help them thrive in a networked world where customers and employees have become increasingly empowered. We view our clients as partners and work collaboratively with them to achieve results they can measure.

Present Clients

Call Center, E-mail, Web Chat, SMS & IVR support
SOFTCALL, is currently working as one stop solution provider for the customer[Passenger] of Regent Airways. Here interesting model is, all the tools of call center are hosted in customer premises i.e. Voice Logger, SMS & IVR Setup.


Call Center,Plan Bangladesh .
The number 09612600600 became associated with “দশ উনিশশর ম োড়”, a helpline for adolescent and youth of Bangladesh.With that SOFTCALL also became the integral part of it. With this service we are responding to our call to society by giving it back. CWFD or


Data Processing and Data Entry
   In case of Govt. owned bank, Rupali bank is one of the first, which opened Mobile Money Platform through SURECASH. The progress of customer data entry in to the system is tremendous.We are operating at optimum level to provide quality service in real time.


Previous Clients

Out Bound

In Bound


Client Testimonials

  You Branded SMS support have been excellent and what a godsend it is to find a company where it does not take all day to get through to the helpdesk. I will always recommend SOFTCALL whenever I can.  
Atiqur Rahman Sazib
Senior Executive, Marketing,
Navana Limited (Toyota)

  Many, many thanks for your fast and efficient service. Not only did you provide me with all the information I required but you set up the Call Centre and IT dept.with extremely efficiency and perfection. 
Mr. Habib
Samsung Brand Shop, (Smart Technologies Limited)

 I’ve been really, really impressed with the level of customer service from SOFTCALL. A special thanks and congratulations to Chairman, Managing Director, Board of Directors and all the employees engaged in SOFTCALL physically and mentally and involved in its day to day business operation.
Zia Mohiyuddin
Asst. Communication Manager,
Ruposhi Bangla Hotel