The key to our client service is our seamless integration of deep industry and functional expertise with tools and capabilities to support execution and make change happen—on a global scale.We have the privilege of working with some of the most well known companies in the world and we don’t take this lightly. Our clients engage us in a number of ways—we help them solve business problems, increase visibility and help them thrive in a networked world where customers and employees have become increasingly empowered. We view our clients as partners and work collaboratively with them to achieve results they can measure.
Call Center, E-mail, Web Chat, SMS & IVR supportSOFTCALL, is currently working as one stop solution provider for the customer[Passenger] of Regent Airways. Here interesting model is, all the tools of call center are hosted in customer premises i.e. Voice Logger, SMS & IVR Setup.
Call Center,Plan Bangladesh .The number 09612600600 became associated with “দশ উনিশশর ম োড়”, a helpline for adolescent and youth of Bangladesh.With that SOFTCALL also became the integral part of it. With this service we are responding to our call to society by giving it back. CWFD or
Data Processing and Data Entry   In case of Govt. owned bank, Rupali bank is one of the first, which opened Mobile Money Platform through SURECASH. The progress of customer data entry in to the system is tremendous.We are operating at optimum level to provide quality service in real time.