Domestic Call Center Services
At present, SOFTCALL is the market leader in Domestic call center in the country with its 50 seating capacity, providing call Centre service to different Multinationals and local corporate clients; such as SAMSUNG, Banglalion, NAVANA TOYOTA, GOLD GYM, Square Consumer, Hitachi, Krishibid Institute, Plan Bangladesh, RSPL and many more.
We are the primary contact point with customers in business operations, and serve as the means by which the organization creates a long-term relationship with individual customers and maintains customer satisfaction. We collect information by analyzing call documentation data, or by directly presenting questions to the customer. Our PC is fully furnished with proper IT infrastructure, Power back-up, expertise in telesales & customer care services.
OUR POTENTIAL CUSTOMERS
Our Potential Customers are those industries which require customer interface based entirely on information availability. Such as:
Banks/Insurance/Financial Services to provide services to the customer/ callers.
anies providing customized and high value services.
IT products and Telecom companies.
Tourism & Hotels etc.
Social Organization (NGO).
Hospital, Pharmaceuticals and University.
OUR INFRASTRUCTURAL FEATURES
SOFTCALL technology is an enabler of competitive advantage, and not just as a source of business. The various delivery channels include Voice, Email and other web-based services like live chat, co-browsing and integrated electronic fax.
WHAT WE CAN DO FOR YOU
You wish to get the most from your telephone campaign you can take our services because we try to improve a company’s image, but also improve customer relationship. SOFTCALL can make the working of organizations more effective and transparent. A call to a customer service number can make you talk to agents across the globe